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15 Best WordPress Live Chat Plugins for Connecting with Customers (2020)

Do you want to connect with your customers or users through a WordPress Website or blog easily then you can use the best live chat plugins for WordPress?

With the help of Live Chat WordPress Plugins, you can easily connect with your customers. These plugins will help you to solve your user’s query through chat.

You can grow your business revenue through live Chat WordPress Plugin. For an ECommerce website, you can reduce your Cart Abandonment through the live chat WordPress Software.

Reasons for Using WordPress Live Chat Plugins

  • You can increase your business Sales and Conversions.
  • Grow your business revenue through live chat.
  • You can reduce your Cart Abandonment for your ECommerce business.
  • Competitive Advantage.
  • You can increase user engagement through live chat.
  • Instant Connection with your customers.

Big companies use the live chat option to resolve the customer’s query or problems.

So you should use these live chat Software for your WordPress website or blog to increase sales and conversions.

15 Best Free & Paid WordPress Live Chat Plugins in 2020

So here are the 15 Best Free and Premium Live Chat Plugins to connect online with the visitors and customers.

Best Live Chat WordPress Plugins

1. Tidio Live Chat

Tidio Live Chat helps you to do the free live chat with your customers through the website. This plugin will take less time to connect with your WordPress website.

This plugin has above 40K active installations. Compatible with the latest version of WordPress.

Tidio Live Chat

So here are the main features of this plugin.

  • Communicate with the customers through live chat and Chatbot.
  • Free and Paid plans are available.
  • Easy Installation.
  • Tidio Chatbot will help you to resolve your customer’s problem, 24 hours support and help to generate more business leads.
  • You can track the visits of customers on your website.
  • Adjust the colors of your live chat.
  • It provides support to 183 languages.
  • Integration with Salesforce, MailChimp, Get Response and other email marketing tools.
  • Modern widget designs are available.
  • Offline forms and Email notifications are available.
  • If your customer leaves the chat then you can send the email to your customer.
  • Tidio Live chat has specific apps for mobile and desktop ( iOS, Android, etc).

If you want to use this live chat plugin for your WordPress website then it is the best solution for you. We recommend you to use this live chat WordPress plugin for your website or blog.

For more functionality, you can purchase the Premium plan of Tidio live chat.

Price: Free and Paid

2. WP-Live Chat by 3CX

WP Live Chat by 3CX is a free WordPress Live Chat Plugin. It will best for small businesses. This will increase your engagement rate through a live chat with the customers. There is no need to pay for a monthly subscription.

This plugin has above 50K active installations. This plugin is compatible with the latest version of WordPress.

WP-Live Chat by 3CX

So here are the main features of this plugin.

  • It is the most popular and fully functional WordPress Live Chat Plugin.
  • You can do live chat directly with your customers.
  • User-friendly interface for customers and Admin.
  • Unlimited live chats are available.
  • You can change the color of the live chat box, edit the text field on live chat.
  • The admin chat dashboard is fully responsive.
  • 6 predefined live chat themes are available.
  • Fully customizable live chat and apply animation on live chat.
  • Offline chat is stored in this plugin.
  • GIF and Google Analytics integration.
  • You can add a survey or Polls in Live Chat.
  • Compatible with all the caching and translation plugins.
  • Enable and Disable live chat on Mobile devices.
  • Enable and Disable live chat sound during conversations.
  • You can allow live chat box to automatically pop up.
  • This plugin will help you to view any miss live chat.
  • You can ban visitors from the IP address.
  • No monthly subscription needed.
  • You can get a list of live chat.
  • Desktop notifications are available during the live chat.
  • You can set the starting position of live chat.
  • Highly rated plugin.
  • Use of 3CX Live Chat servers.

So you can use this top WordPress Live Chat Plugin for your WordPress website or blog as a communication channel for your customers.

If you want to get extra functionalities then you can use WP Live Chat Support Pro otherwise free version is enough for you.

Price: Free

3. Tawk.To Live Chat

Tawk.To Live Chat helps you to chat with your visitors. It is a free live chat application that will help you to monitor and do a live chat with customers.

This plugin has above 2 lakh active installation and compatible with the latest version of WordPress.

Tawk.To Live Chat

So here are the main features of this plugin.

  • Compatible with all the browsers.
  • You can connect with your customers on desktop and mobile.
  • Get valuable insight when you will monitor your customers in real-time.
  • It is a live chat software that provides better customer supports and higher conversions.
  • Better in case of ratings.

You can use this plugin for your WordPress website or blog. This is a totally free live chat support plugin.

Price: Free

4. LiveChat-WP Live Chat Plugin for WordPress

LiveChat- WP Live Chat Plugin for WordPress is a live chat plugin. You can easily add this plugin to your website for live chat.

You can do instant communication through this plugin to increase your sales and improve your customer service.

LiveChat-WP Live Chat Plugin for WordPress

This plugin has above 20K active installations and compatible with the latest version of WordPress.

Here are the main features of this plugin.

  • Track your visitors.
  • Automatically live chat with the customers when they visit your website.
  • You can add a survey to live chat for feedback.
  • Find your reports and analytics of your live chat.
  • When a website visitor goes offline then this live chat will store the customer response in the ticket form.
  • Live Chat Transcripts and Multi-channel communications.
  • Mobile live chat Applications ( iOS and Android ) for communicating with the customer.
  • Support multiple languages.
  • Live Chat and Chatbots are available.

With the help of this best WordPress Live Chat Support Plugin, you can easily improve your customer service and sales through live chat and chatbot system.

Price: Free

5. Live Chat by Formilla – Real-time Chat Plugin:

Live Chat by Formilla is a live chat software to communicate with the customers in real-time. It has a clean and easy to use interface.

Live Chat by Formilla

This plugin has above 8K active installations and compatible with the latest version of WordPress.

There are many features available in this plugin.

  • It offers Free and Premium services.
  • Easy and instant installation.
  • Mobile Applications are available for live chat. You can chat anywhere.
  • You can see the real-time visitors monitoring means you can see the active visitors and other analytics.
  • Multiple language support.
  • Automatically Display custom message by Smart message.
  • Chat broadcast and transfer.
  • Desktop notifications for live chat messages.
  • Custom banners, themes for the live chat support.
  • User-Agent is typing is available in the live chat support.
  • An email address is required for chat.
  • Store Contacts in Formilla. through Contact management.
  • Multiple Live Chat Agents and Offline Message are available.
  • Integrate with Many applications through Zapier.
  • You can export email data.
  • Add private comments in live chat.

You can use this plugin for your WordPress website or blog for connecting to customers.

Price: Free and Paid

6. JivoChat Live Chat

JivoChat Live Chat is used for Live Chat, Email, Calls, and Messages. You can turn your visitors into paying customers.

JivoChat Live Chat

This plugin has above 30K active installations.

There are many features available in this plugin.

  • It will work as a business communicator for ECommerce.
  • Live Chat, Message, Facebook, Email, Calls are available.
  • Instant Callbacks are available for customers.
  • Multi-Agent Chats are available.
  • You can access Facebook.
  • You can track your visitors in real-time.
  • Automatic translators are available.
  • CRM integrations, API and Mobile SDK.
  • Quick Site load time is available when you use this plugin.
  • Increase your sales and turn your visitors into customers.

Price: Free

7. Live Chat by Customerly – Free Live Chat Plugin

Live Chat by Customerly is a Free WordPress Live Chat Plugin that will help you to engage with your customers and users. You can chat with your customers in their preferred language also.

This plugin has above 1000 active installations.

Features of Customerly Live Chat WordPress Plugin:

This plugin has amazing features and makes the plugin attractive.

  • You can do a live chat with your customers from anywhere.
  • Live Chat has a faster loading.
  • You can do live chat from iPhone and Android devices.
  • Live Chat is available in different languages.
  • You can change your live chat window color.
  • It will send the desktop notification. If any customer wants to connect with you.
  • You can track your live chat conversion through Google Analytics and Facebook Pixel Event tracking.
  • You can store unlimited live chats and do unlimited simultaneous live chat.
  • Video Call is available if you want to interact face to face.
  • You can assign the conversations through smart rules.
  • You can ban the visitors from live chat through the IP Address.
  • They have a secure live chat system.
  • You can see the live chat statistics.
  • You will get 2 teammates access in the free version.
  • It will help you to handle live chat, Facebook Messenger and Emails.

So this plugin has amazing features like video call and tracking the chat conversion through Google Analytics and Facebook Pixel Tracking. You can use this plugin for your WordPress website or blog.

It is also an email marketing plugin that will help you to do marketing automation work for getting sales and conversions.

You will get enough features in the free plan of Customerly. If you want more function for your WordPress Website then you can take their premium plan also.

Price: Freemium

8. Pure Chat – Free Live Chat WordPress Plugin

Pure Chat is providing the free chat to three operators or users and you can do unlimited chat through this plugin for your website easily.

This plugin has above 10K active installations.

Pure Chat - Free Live Chat WordPress Plugin

In the free version of this plugin, you will get these features.

  • Chat with only three users.
  • You can do unlimited chats.
  • You can do chat widget customization.
  • Apply triggers on Chat.
  • Email Forms and Transcript history.

If you want to talk with unlimited users and track the contact and visitor and real-time analytics then you will have to purchase this plugin.

Price: Free

9. Crisp Live Chat

Crisp is a freemium Live Chat WordPress Plugin that will help you to communicate with your customers through live chat.

It will help you to grow your email database, generate leads and enhance customer relationships.

This plugin has above 10k active installations.

Crisp Live Chat

Features of Crisp Live Chat WordPress Plugin:

  • You can easily set up a live chat with WordPress Website or blog.
  • You can do live chat through Mobile and Desktop Apps.
  • It has supported over 50+ languages.
  • You can schedule your message through Crisp Live Chat.
  • It will help you to decrease your website bounce rate.

In the Premium version of Crisp live chat, you can do an integration with other platforms and send your email through an email marketing campaign.

Professional Support is available in the premium plans of Crisp Live Chat Plugin.

Price: Freemium

10. REVE Chat – WP Live Chat Support Plugin

REVE Chat is a cloud-based live chat software for WordPress that will help you to do a live chat with your customers in real-time. It will help you to improve your conversion rate.

This plugin has above 10k active installations.

REVE Chat – WP Live Chat Support Plugin

Features of REVE Chat Support WordPress Plugin:

  • You can do live and video chat both.
  • It will help you to provide real-time or remote storage support to your customers in real-time.
  • You can also use Facebook Messenger with REVE Chat Support WordPress Plugin.
  • You can do Screen sharing and Viber Messaging.
  • Live Chat is available for IOS and Android Mobile.
  • You can put your customers in Queue with the help of this plugin if you are busy with the other customers.
  • You can apply auto triggers to send automatic invitations to your customers.
  • Chat Monitoring is to monitor your agent performance and responses.
  • Professional support to their users for 24 hours per day.
  • It supports multiple languages.

REVE Chat is the freemium WordPress Live Chat Plugin that will help you to do better customer engagement. You can use this plugin for your WordPress website or blog.

Price: Freemium

11. WP-Chatbot for Facebook Messenger Customer Chat

WP Chatbot is designed by the MobileMonkey company. With the help of this plugin, you can chat with your customers. You can add Facebook Messenger to your WordPress website through this plugin.

You can do a live chat with the help of this plugin. If you want to put the automation then you can add automated chatbot in your WordPress website.

WP-Chatbot for Facebook Messenger Customer Chat

There are many features available in this plugin.

  • You can add Messenger Customer Chat on your website.
  • Here you can integrate your chatbot with WordPress website.
  • Compatible with WooCommerce.
  • You can send greeting messages to logged in and logged out users.
  • Enable and Disable Facebook Analytics.
  • You can choose Messenger theme color and language.
  • Hide messenger for posts.

To know more about WP-Chatbot then read this guide to use Facebook Messenger for your WordPress website.

How to Install Facebook Messenger Chat to WordPress with the help of WP-Chatbot?

So this is one of the best live chat WordPress Plugins for your WordPress website. This is free and compatible with the latest version of WordPress.

Price: Free

12. LiveChat – Premium Live Chat for WooCommerce Software

LiveChat is a Premium Live Chat Software for WooCommerce stores that will help you to talk to your customers directly. You can help your customers to make the purchase.

This plugin has above 2K active installations.

LiveChat – Premium live chat software for WooCommerce

Features of Live Chat Premium Software for WooCommerce Plugin:

  • You can provide instant help to your customers through live chat.
  • With the help of this plugin, you can increase your sales and conversions through live chat.
  • You can do Visitor Tracking and Auto Triggering.
  • It will give you the reports and analytics of Live Chat.
  • If you are offline then you can provide them Ticket Form for solving their problem.
  • You can customize your live chat widgets.
  • Android and IOS Mobile Apps for connecting with customers through mobile devices.
  • You can generate Live Chat transcripts.
  • You can connect with your customers through multi-channels like Facebook Page, Twitter, etc with the help of this plugin.
  • It supports multiple languages.

So LiveChat will help you to grow your WooCommerce Store revenue through this WordPress plugin by their excellent features.

You can use this plugin. If you have a WooCommerce store. It is a premium Live Chat WordPress plugin.

Price: Premium

10 Best Cart Abandonment Recovery Plugins for Your WooCommerce Store

13. Chatra Live Chat + Cart Saver

Chatra Live Chat will help you to chat with your website visitors and you can increase your sales and collect your user’s feedback through this plugin.

This plugin has above 4k active installations.

Chatra Live Chat + Cart Saver

Features of Chatra Live Chat + Cart Saver WordPress Plugin:

  • You can reduce Cart Abandonment through live chat.
  • Real-time visitors list are available and you can talk manually with the online visitors.
  • You can send and receive chats from Facebook visitors. It means Facebook Integration is available.
  • You can do the chat with various customers through a Chat Group.
  • Complete customer support for 24 hours a day.
  • You can use this plugin through desktop or mobile apps in any browser.
  • You can collect the Customer Contact Info through this plugin.
  • It gives you the past conversation history with your customers.
  • You can get the complete visitor’s information.
  • You can do targeted chats with your customers.
  • It will help you to correct your messages after sending it to the customers.
  • You can set the Chat look and field like as Facebook Messenger.

So you can use this plugin for doing the live chat. You can get this plugin free.

Price: Freemium

14. HubSpot All-In-One Marketing – Forms, Popups, Live Chat

Hubspot All-In-One Marketing is a free WordPress Live Chat plugin that will help you to connect with your customers easily. This plugin is designed for doing multiple tasks.

This plugin has above 1 lakhs active installations.

HubSpot All-In-One Marketing – Forms, Popups, Live Chat

Features of Hubspot All-In-One Marketing WordPress Plugin:

  • You can embed a Full Live Chat Widget to your WordPress website.
  • You can communicate with your customers directly through customer chat.
  • It is a free live chat plugin with multiple features.
  • You can assign and unassign the conversations.
  • You can integrate Automated Chatbot with WordPress website to increase engagement.

With the help of this plugin, you can collect the email subscribers, send automated emails, create popup and contact form.

You should use this plugin because it is a Free Live Chat WordPress plugin with multiple features. All the features of this plugin are very useful.

Price: Free

15. Collect.chat 

Collect.chat will help you to add a chat interface on your WordPress website easily. With the help of this plugin, you can easily communicate with your customers.

This plugin has above 6k active installations.

Features of Collect.chat — Beautiful Conversational Chatbot for Lead Generation and Data Collection:

  • You can engage with your customers through Chatbot.
  • You can add a conversation form to make a deep relationship with customers.
  • It will help you to create a chatbot easily.
  • You can integrate your chatbot using simple code.
  • You can do an in-depth analysis of your customers through Analytics.
  • It will help you to capture your customer emails.
  • You can increase conversions through the automated chatbot.
  • The customers can contact you anytime through the chatbot.

So you can use this plugin to increase your conversions and business. This plugin is a freemium WordPress Live Chat plugin.

Price: Freemium

You want to increase your sales and customer engagement then you should use live chat options for your WordPress website. So you can choose any of these plugins for live chat with your customers.

Conclusion:

Here we have told you the best WordPress Live Chat plugins for your WordPress website or blog. If you are not using the live chat plugin then you should use live chat plugin for your WordPress website to increase your sales and business ROI.

If you want completely free live chat WordPress plugin then you can use HubSpot All-In-One Marketing – Forms, Popups, Live Chat. It is totally free live chat software.

We recommend you to use Live Chat by Customerly and Tidio live Chat plugins for your WordPress website or blog.

If you want to grow your Messenger marketing efforts then you can use WP-Chatbot by MobileMonkey plugin.

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Please let us know your feedback about the best Live Chat plugins for WordPress in the comment section.

Read More:

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How to Add Live Chat to WordPress Website or Blog?

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5 thoughts on “15 Best WordPress Live Chat Plugins for Connecting with Customers (2020)”

  1. I am genuinely grateful to the holder of this site who has shared this fantastic article at at this time.

    Reply
  2. Hey! Would you mind if I share your blog with my myspace group?
    There’s a lot of folks that I think would really enjoy your content.
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  3. Very interesting article. The list is very similar to this one:
    https://www.tidio.com/blog/wordpress-chat-plugin/

    Is your list a ranking? I’ve noticed that you put Tidio very high on the list, but WP-Chatbot is even higher and I’m not sure if it is a live chat plugin – the name suggests something else 🙂

    Reply
  4. Pretty interesting post about chatbots and WordPress chats. The problem is that almost all chat are SAAS maybe include also https://board.support/ to diversify.

    Reply

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